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RESUME

Anchor 1
Professional 
​info​​:

 

I keen to establish a career in a growing organization, where I can get the chances to prove the skills I earned from my experiences as a customer service officer and as digital marketing specialist, also, my Master's degree in Media Art and Technology and Bachelor in Public relations, and by accepting challenges meeting the organization goal and climb the career ladder through continuous learning and commitment.

Work
experience:
Lecturer (DIGITAL MEDIA)/ university of jeddah.  January 2021- recent

  • Developing curricula and delivering course material.

  • Training and Teaching - Identifying the educational needs of the students, developing formal educational or training programs or classes, and teaching or instructing. Participating in committee, departmental, and faculty meetings.

  • Demonstrates leadership in the school by working collaboratively with all school personnel to create a professional learning community. Assisting the senior professors and plan the yearly curriculum, make day to day lesson planning to come up with innovative ideas.

  • Advocates for schools and students by promoting positive change in policies and practices affecting student learning.

  • Teaching videography, photography, and editing via Adobe programs.

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MULTIMEDIA DEVELOPER, DOCUMENT CONTROLLER, SECRETARY/ ALGHAZZAWI PROFESSIONAL ASSOCIATION. MARCH 2020 – RESENT 

  • Maintaining the smooth running of an office through a variety of administrative and clerical duties.

  • Handling office schedules, coordinate meetings, and visits, organize files, answer phones, preparing daily agenda, and updating all information, letter drafting, and perform a huge array of other essential tasks.

  • Using Documentum software to store documents and maintain the general filing system and archive.

  • Building brand awareness, promote company products, content, services and to drive prospects to conversions.

  • Designing email campaigns for the company's clients.

  • Responsible for developing the strategy used in marketing a company’s services online.

  • Creating content for printed and digital brochures by using Adobe programs.

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DIGITAL MEDIA & MARKETING SPECIALIST/MARES MEDICAL
2018 –2020

  • Building brand awareness, promote company products, content, services and to drive prospects to conversions.

  • Responsible for developing the strategy used in marketing a company’s services online, by performing consumer analysis to explore different ways of reaching customers by way of the internet and social media.

  • Creating content for all social media platforms. Designing posts by using adobe programs. Videography and photography.

  • Filming and interviewing public figures.

 
CUSTOMER SERVICE OFFICER/DR. SULEIMAN FAKEEH
HOSPITAL
2011 – 2013

  • Gaining, understanding, support for clients by dealing with them directly, handling call operations in multiple departments, and resolving customers’ complaints.

  • Data entry and registering appointments for the clients.


CUSTOMER SERVICE/ALBAYT MEDICAL CENTER.
2010 – 2011
  • Receptionist- cashier- data entry, call center, and customer service.
Skills

  • Adobe programs: Photoshop, Premiere, After Effects, In Design,

Illustrator, Lightroom.

  •  TV/News studio live production.

  • Public relations.

  • Proposal Writing.

  • Administration.

  •  Quick learner - impeccable organizational skills – teamwork - digitally driven – focused.

  • Videography, video production, and digital photography.

  • Branding and motion graphics.

  • An expert with dealing costumers and makes sure to find a   solution to the problems they face in the organization.

  • Using Microsoft office programs. 

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Languages

  • Arabic

Advanced.

  • English

Advanced.

Education:
MASTER’S IN MEDIA ARTS & TECHNOLOGY, DIGITAL
MEDIA. 2018
Duquesne University, Pittsburgh, Pennsylvania, United States of America.
My courses gave me skills in video shooting, editing, storytelling, working in TV news studios, photography and thought me how to use many of Adobe programs. This major focuses on multimedia
planning, design, and production with an understanding of computer and mobile technologies. Cumulative GPA - 3.9
 

BACHELOR’S DEGREE IN MASS COMMUNICATION- PUBLIC RELATION. 2010
Umm Al-Qura University Makkah Al-Mukarramah, Saudi Arabia. During my undergraduate courses, I learned some journal writing skills and media laws and I mastered public relation skills.
CERTIFICATIONS & ACTIVITIES:

  • Certificate in Hospitality and tourism Fundamentals at Swiss Hotel Management School. Montreux. Switzerland. 2022.

  • Completed Level 12 of ELS - English Language School, Ruston, LA, USA. 2015.

  • Volunteered to clean up an old school for kids with Hand by hand group in Ruston, Louisiana, USA. 2014.

  • Social Communication Skills certificate - Umm ALQura University, Makkah, Saudi Arabia, 2011. 

  • Costumer service course-Princess Nora Institution, Jeddah, Saudi Arabia 2010.

  • Courses in Using Microsoft Office - Princess Nora Institution, Jeddah, Saudi Arabia, 2010.

  • Filmed and edited a full day wedding for a customer (Audra and Mike) Pittsburgh, PA, United States_11/11/2017.

 

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